Terms & Conditions

1. Agreement

By booking a room on this website you agree to these Terms & Conditions and our Privacy Policy. Hotel Aditya, run by AANVI ENTERPRISE, located at Hotel Aditya, above State Bank Of India, near Kile ka maidan, Tikamgarh, Madhya Pradesh 472001 (“Hotel”) provides lodging and related services subject to availability and house rules.

2. Bookings & confirmation

• A booking is confirmed only after successful online payment of the full stay amount shown at checkout (including applicable GST).
• You will receive a booking number on the confirmation screen. Please keep it for check-in and support.
• Rates, plans (EP/CP/MAP etc.), and taxes are as displayed for your selected dates and occupancy. The Hotel may refuse or cancel fraudulent or duplicate bookings.

3. Payment

• Website reservations require full prepayment via Razorpay (UPI, cards, netbanking, and other methods offered by the gateway).
• Payment method details are collected by Razorpay, not stored as full card data on the Hotel website.
• On arrival, the prepaid room amount appears as advance/paid on your guest folio. Extra charges (restaurant, laundry, damages, etc.) are settled at the Hotel.
• If payment succeeds but confirmation fails due to a technical issue, contact us immediately with the Razorpay payment ID — we will honour a valid paid stay or arrange a refund.

4. Check-in & check-out

• Standard check-in: 2:00 PM · Standard check-out: 11:00 AM (unless stated otherwise for your booking).
• Government-recognised photo ID for all adult guests is required at check-in (as mandated for hotels in India).
• Early check-in / late check-out is subject to availability and may attract additional charges.

5. Cancellation & refund policy

Unless a specific rate is marked non-refundable, website bookings follow this standard policy:

• Free cancellation: Cancel online from My bookings until 24 hours before the scheduled check-in time. The full prepaid amount is eligible for refund to the original payment method.
• Within 24 hours of check-in / no-show: The booking is non-refundable unless the Hotel agrees otherwise in writing (for example force majeure).
• Refund timeline: Approved refunds are initiated by the Hotel and typically reflect in 5–7 working days, depending on your bank/UPI provider.
• Amendments: Date or room changes are subject to availability and revised rates; contact the Hotel if online change is not available.

6. Guest responsibilities

• Provide accurate guest details. Occupancy must not exceed the room’s stated limit.
• Respect Hotel property, other guests, and local laws. The Hotel may charge for damage or loss.
• Visitors and parties may require prior approval.

7. Hotel rights

The Hotel may relocate you to a similar or higher category room for operational reasons, refuse service for safety/legal reasons, or cancel a booking with a full refund if the room becomes unavailable due to circumstances beyond reasonable control.

8. Limitation of liability

To the fullest extent permitted by law, the Hotel is not liable for indirect or consequential losses (including travel rearrangement costs) arising from cancellations, overbooking resolved with alternative accommodation, or payment gateway outages. Our liability for a confirmed paid booking is limited to the amount you paid for that booking.

9. Force majeure

Neither party is liable for failure caused by events beyond reasonable control (natural disasters, government restrictions, utility failures, etc.). In such cases we will work with you on rebooking or a fair refund where possible.

10. Governing law

These terms are governed by the laws of India. Courts at Tikamgarh, Madhya Pradesh shall have jurisdiction, subject to applicable consumer protection rights.

11. Contact

Hotel Aditya
Hotel Aditya, above State Bank Of India, near Kile ka maidan, Tikamgarh, Madhya Pradesh 472001
Phone: 07683-452313
Email: hoteladityatkg@gmail.com